FAQs

How to order from Eclectic1984 Jewellery store?

Ordering on Eclectic1984 Jewellery is easy and safe. Once you have found the item you would like to purchase, click on the "BUY IT NOW" button. 

Follow the directions on the checkout process to complete your order. Your order will not be placed until the very end of the checkout process when you will be asked for your payment information.

If you face any issues while placing an order, please send us a message at www.eclectic1984@gmail.com.

What payment methods does Eclectic1984 Jewellery accept?

Eclectic1984 Jewellery currently accepts PayPal, Apple Pay, Shop Pay, Google Pay, and all major credit cards.

How does Eclectic1984 Jewellery make sure that each item is in good condition?

Our rigorous quality control department ensures every product is 100% in good condition and we never compromise on quality. We are motivated to work harder to give you the best quality of jewellery. Our quality control department examines and inspects every item. Our partner have a long list of checks and parameters that every  jewellery MUST PASS before it is labeled fit to be sold. So every item that you see here has passed through the stringent process of quality control.

Do you offer a warranty?

Every  jewellery item you buy from Eclectic Jewellery is backed by a 100% Lifetime Warranty. As a token of appreciation for shopping with us, we provide this 100% Lifetime Warranty on each jewellery make sure the quality of our jewellery stays outstanding forever.

Am I getting the best price?

Eclectic1984 Jewellery offers you our jewellery at the best prices possible giving you the most value.

Are all items on Eclectic1984 Jewellery have authentic stones?

Eclectic Jewellery take pride in the fact that we offer you authentic stones that are not artificial, modified, fake, created, or synthetic (except for Cubic Zirconia, which is an entirely artificial stone.)

All  jewellery items only use solid metals such as solid gold, white gold and sterling silver making sure all the  jewellery products are of remarkably highest quality that last ages. 

What is Eclectic1984 Jewellery doing about the problem of conflict diamonds?

Eclectic1984 Jewellery does not - and will never ever – sell conflict diamonds (a.k.a blood diamonds). We make sure that our supplier legitimately obtains all our diamonds and other gemstones through ethical and fair means.

Does Eclectic1984 Jewellery  offer gold products?

Yes, Eclectic1984 Jewellery offers gold products of 14K the most preferred and desired balance of strength, toughness and purity.

All our jewellery products have 14 karat gold and white gold for each and every gold  jewellery product that we sell.

Will my Eclectic1984 Jewellery purchase arrive with a gift box?

We simply love our customers. As yet another token of appreciation towards you, we present every jewellery product in an attractive leatherette gift box with a beautiful velvet underlining and silk lining.

Will Eclectic1984 Jewellery box charge me for the gift box?

No, we don’t charge a dime for the gift boxes. We would like your  jewellery product to reach you safe and sound, without any damage, hence we are glad to bear the cost of the gift box to ensure the safe delivery of the jewellery to you.
 

How can I track my order?

All our couriers are entirely traceable, thereby ensuring you have no worries. As soon as your item is dispatch, we send you all the tracking guidelines in an e-mail. With these details, you can check the consignment’s movement in transit until it reaches your delivery address. It usually takes about 24-48 hours to dispatch any  jewellery product.

• International Orders
• Shipping via FedEx International
• All international orders can only be shipped via FedEx International and NOT USPS.

Any international order placed with USPS shipping selected will be cancelled and the buyer informed to repurchase the item using FedEx International shipping. Eclectic1984 Jewellery Products will ship worldwide except to Russia and Brazil. All international shipments are fully insured for the value of the package contents, yet the duties and/or import fees are the responsibility of the receiver.

Are Eclectic1984 Jewellery products insured when shipped?

All jewellery products you buy from Eclectic1984 Jewellery is completely insured throughout its journey until it reaches you. Moreover, we make sure all your purchased jewellery products are sent out to you without any hindrance or interruption.

Does Eclectic1984 Jewellery ship internationally?

Yes, Eclectic1984 Jewellery ships internationally. All shipping rates will be calculated upon checkout. 

How do I return or exchange an item?

Eclectic1984 Jewellery proudly stands behind the quality of the  jewellery that we sell. If you're not completely satisfied with your jewellery purchase please contact us at  www.eclectic1984@gmail.com before returning the item. 

Exchanges will be made only if the returned items are in their original undamaged condition.

Learn more on how to return or exchange an item at our Refund Policy page.